Talk Is Cheap

Krishna's Mercy

[Rama's lotus feet]“Just as saying is useless without doing and succeeding is useless without subsequently protecting, every solution is useless without love for Shri Rama’s lotus feet.” (Dohavali, 103)

jāya’ kahaba karatūti binu jāya’ joga bina cema |
tulasī jāya’ upāya saba binā rāma pada prema ||

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In the collections industry, there is something known as a “promise to pay.” The agent initiates the phone call. The debtor is delinquent. The cause is not always the same. Perhaps they simply forgot to pay. Maybe they didn’t receive the bill on time. They could be in difficult financial circumstances, where there isn’t enough money.

When contacting the debtor on the phone, oftentimes a promise is made. “I will pay on this date. I will send the check in the mail.” The agent notates the account as such, and then the waiting begins. As the debtor was…

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